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Search results for “customer centricity”
Thomas Cook on reviving its struggling brand with a startup mentality
11/16/2021
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4:55:01 PM
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Thomas Cook is a startup in the fortunate position of having strong brand equity, which drives 30% to 40% of web traffic and greatly affects cost per acquisition.
Accelerating digital transformation post-pandemic
05/24/2021
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8:48:33 PM
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Amid all uncertainties, digital will remain a core competency.
Emirates inks strategic agreement with global tech giant, Huawei
05/19/2021
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12:02:08 PM
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Emirates today announced that it has signed a Memorandum of Understanding (MoU) with Huawei.
"We've only got 2% of the market", says Trip.com chairman at second listing
04/19/2021
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2:16:40 PM
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Chairman laid out a four-pillar strategy for the company's future growth.
Guest loyalty in the hospitality industry
03/26/2021
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7:10:29 PM
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Nirvana would be hotels getting to the same stage based on guest data made possible by a joined-up, aggregated profile, like the air industry.
Hopper raises $170 million to expand online travel loyalty biz
03/25/2021
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3:02:20 PM
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Investors are seeing opportunities in travel’s rebound, and there is the ongoing combination of travel agencies and financial services.
Alibaba’s online travel arm Fliggy launches billion-dollar subsidy program
09/19/2020
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12:34:18 AM
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The program is not a short-term marketing activity, but a long-term consumer-centric initiative for promoting merchants’ values, according to Fliggy president.
Porter & Sail acquires hotel credit competitor FutureKey
08/25/2020
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4:46:33 PM
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The company says it now has more than 120 participating hotels.
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